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Privacy Policy

Who we are

Lime Art is an arts for health organisation within Manchester University NHS Foundation Trust.

Manchester University NHS Foundation Trust is the data controller for the information we collect, record, use and store about our membership.

This is our privacy notice which informs you how and why we use your data. You can view our Privacy Notice in full here.

Lime Art is committed to ensuring that your privacy is protected. This Privacy Policy sets out how we use and protect any information that you give to us when you use our website, or otherwise provide us with data such as filling in a registration form.

What data do we collect?

Personal information is information that can be used to identify you. We collect personal information when you register as a member of the Lime Portal or take part in one of our events or subscribe to receive marketing from us, or otherwise give us personal information.

We may collect the following information:

  • Name
  • Contact information including email address, telephone number and postal address
  • Demographic information such as postcode, age, preferences and interests

If you only read or download information whilst using this website, we will capture information about your visit. This information will not identify you and will relate to:

  • The address of the website you linked to us from (if applicable)
  • The date of your visit
  • The type of browser you use
  • The internet domain and the web address that you access the website from

What we do with the information we gather

Under data protection law, we need a lawful reason for processing your personal information. One of the lawful reasons available is ‘legitimate interests’, in this case being the promotion of creative wellbeing activities to Trust staff and facilitating their involvement in activities through our membership portal and also the promotion of arts and health to members of the public. Legitimate interests enables us to process your information if we have a genuine and legitimate reason for doing so and we are not harming any of your rights and interests under law.

We may use your information for:

  • Internal record keeping, accounting and administration purposes.
  • Processing online event sign-ups.
  • Updating subscription preferences for our membership and contacting you for marketing purposes. We may contact you by mail or by phone, SMS or email if you have consented to receive electronic communications from us.
  • You can change your marketing preferences at any time by contacting us. We will not use your information for marketing purposes if you have indicated that you do not wish to be contacted in this manner, however, we will retain your details on a suppression list to help ensure that we do not contact you in the future.
  • We may use the information to make improvements to our services and events, improve our communications with our membership, and make each visit to the website more rewarding. We do this by internally analysing and processing personal data and we believe that it is within the legitimate interests of our organisation to do so, to ensure that we meet our aims.

Internet security

We use a secure server for the areas of our website that collect personal information. Although we cannot completely guarantee that any data transmitted over the internet is 100% secure, we do enforce strict procedures and security features to protect your information and prevent any unauthorised access.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic. Cookies improve the functionality of sites by allowing web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling and retaining your personal information

We will retain your information for no longer than we deem necessary, in accordance with NHS policy. If you ask us to delete any information that we hold on you, please be aware that we may have to maintain some of this data despite your request, to fulfil legal and regulatory requirements.

Your Rights as an Individual

Accessing your information (Right of Access)

You have the right of access to records we hold on you. This is sometimes referred to as a Subject Access Request. To help us process your request we will require you to provide proof of your identity and some clarity about the information you require. This should be sent to the trust’s Data Protection Officer.

In addition to the Right to be Informed (this Privacy Notice) and the Right of Access, which is documented above, you also have the:

  • Right to Rectification
  • Right to Erasure (right to be forgotten)
  • Right to Object
  • Right to Restrict Processing
  • Right to Data Portability*
  • Right not to be subjected to automated decision making, including donor profiling.

*The right to erasure and right to data portability are not applicable when processing on the lawful basis of a public task.

If you wish to exercise any of these rights, please contact us using the details below, making it clear that your request relates to charity data that we hold about you:

The Data Protection Officer
Manchester Foundation Trust
Group Informatics
3rd Floor, Cobbett House
Cobbett House
Oxford Road
M13 9WL

Telephone: 0161 701 0375

Email: [email protected]

Changes to the Policy

Manchester Foundation Trust may make changes to this policy in accordance with data protection regulations, and any changes will be reflected on this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from March 2021.

If you have any queries about our Privacy Policy, please do not hesitate to get in touch.